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Harold "Tom" T
January 17, 2023 via
Please accept my family's sincere thanks (belated) for your quick response to repair an outside/house water pipe break. Your Technician, Aaron G, responded on site within a few hours of our initial phone request. Aaron's professional and knowledgeable evaluation of the problem resulted in a timely repair. Your ability to provide competent and reliable service, be it on Christmas Eve, is commendable and greatly appreciated. You will be our Plumbing experts to call on and recommend in the future. Please feel free to share this message. Well Done.
May 6, 2020 via
Good morning. I got back yesterday and I would like to thank Aaron and his team for leaving the place so clean and tidy. Well done! Ironically, we have no water today, since there is a major mains leak on Shepherd! My builder will be coming over shortly and then I can assess whether or not I shall be claiming on my insurance. I may have mentioned that I am concerned that other galvanized pipes may go at any time really, causing far more damage.
May 6, 2020 via
Much thanks, Madonna! So great chatting with you and hope it is a most wonderful weekend for you. We will see you on the next project. Very happy not only with your field service but also the incredible manner with which you handle the administrative side of things.
September 23, 2016 via
I wanted to let you know how impressed I was with your business. When the plumber came out I was charged exactly that amount – no ‘hidden fees’ or ‘extra charges’ after completion of the job. I was impressed with the prompt and courteous service.
May 9, 2016 via
Thanks so much for making our day a lot brighter! I really appreciate the discount you gave us, it was one puddle i got to jump over! Thank you.
April 13, 2016 via
Zach & Raymond just installed our new water heater and they did excellent work. They kept the floors covered and cleaned up after the job was finished. My first project with Rooter-Man, but it won’t be the last.
April 7, 2016 via
Just wanted to say thanks for solving my plumbing problem, you guys are awesome!! Thank you and have a blessed day! You Rock!
January 31, 2016 via
I am very pleased with the work of your staff. Your technician came out a few days before and offered me a few solutions with advice. This saved me time & money. He returned and finished the job as promised. I was impressed at their professionalism and the hard work all three men showed. They are an asset to your company.
January 23, 2016 via
Kevin, we really appreciate all the good service you and your crew gave us. We will definitely use you in the future!
Tony and Bonnie Glowsk
January 16, 2016 via
Wow! What a great company and great service! We needed a Sunday emergency call, and after contacting (2) other companies that advertise 24/7 service, we were told “see you Monday”. Jed arrived at my house in (30) minutes and promptly took care of all we needed. Edmonds Plumbing/Rooter-Man is the only company I will use and recommend to friends and family.
January 2, 2016 via
I am very pleased with the service I received today. Emergency call-out on a Saturday and Kenneth Adkison addressed the issue in a timely and professional manner. I would not hesitate to contact or refer Rooter Man Plumbers in the future. Thank you.